Log in to pick up where you left off

How do I log in to Ruby Fortune if I’m on my phone and can’t see the full menu?

Tap the “Log in” button at the top of the page, then enter your email (or username) and password. If the header is collapsed, open the menu icon first and the login link appears there.

What should I do if Ruby Fortune says my password is wrong even though I’m sure it’s right?

Use “Forgot password” on the login screen and reset it from the email link, then try again with the new password. Check caps lock and saved passwords too, because browsers often autofill an older one.

Can I stay logged in on Ruby Fortune so I don’t have to sign in every time?

If you’re on a private device, you can allow the site to keep your session active and avoid clearing cookies. If you log out or your browser blocks cookies, you’ll need to sign in again.

What do I do if Ruby Fortune won’t send me the login code or verification email?

Check spam and promotions folders, then search your inbox for “Ruby Fortune” and resend the message from the login page. If your mailbox blocks automated emails, add the casino’s sender address to your safe list and request a new code.

How can I log in to Ruby Fortune if I changed my email address and don’t have access to the old one?

Use the support chat from the site footer and request an email change for your account. Expect an identity check before they update the login email and re-enable access.

What should I do if Ruby Fortune keeps logging me out in the middle of a game?

Turn off VPN or switch to a stable connection, because session timeouts happen when your IP changes. Also disable strict cookie blocking for the site, then log in again and relaunch the game.